Learning Objectives Understand the importance of good communication on projects and describe the major components of a communications management plan Discuss the elements of communications planning--including information distribution, performance reporting, and administrative closure Discuss various methods for distributing project information and the advantages and disadvantages of each Understand the relationship between the number of people involved in a project and the complexity of communications Discuss sources of conflict on projects and strategies for managing them Understand important aspects of verbal. non-verbal, and written communication and how to develop these skills Describe various types of project documentation and understand the value of using templates for aiding in project communications Describe how software can enhance project communications 2021/2/21 IP2021/2/21 2 Learning Objectives ◼ Understand the importance of good communication on projects and describe the major components of a communicationsmanagement plan ◼ Discuss the elements of communications planning--including information distribution, performance reporting, and administrative closure ◼ Discuss various methods for distributing project information and the advantages and disadvantages of each ◼ Understand the relationship between the number of people involved in a project and the complexity of communications ◼ Discuss sources of conflict on projects and strategies for managing them ◼ Understand important aspects of verbal, non-verbal, and written communication and how to develop these skills ◼ Describe various types of project documentation and understand the value of using templatesfor aiding in project communications ◼ Describe how software can enhance project communications