Dedication nderful daugh d the t o most wone the world,Zane and Sadie.I love you guys. Rich:I dedicate this book to my mother. Authors'Acknowledgments We would not have had the opportunity to write this book without th for k ur agent Grace Freed e would also like support assistance in th e ea thi ran o he like ito Klein and Joe Burnell. Many thanks to our colleagues Russell Franks and Jim Garrett who helped with suggestions and ideas.Rich would also like to acknowledge Danica Dizon for her suggestions,ideas,and inspiration.Thanks to all of the people at Wiley publishing who help bring this project from concept to publication. Dedication John: I dedicate this book to my wife, Robin; sons, Matthew and Jason; my wonderful daughter-in-law, Sara; and the two most wonderful grandkids in the world, Zane and Sadie. I love you guys. Rich: I dedicate this book to my mother. Authors’ Acknowledgments We would not have had the opportunity to write this book without the encouragement of our agent Grace Freedson. We would also like to thank Chrissy Guthrie for her support and assistance in the early portion of this project and to Sarah Faulkner who helped us complete it. We would also like to thank our copy editor, Caitie Copple, and our technical editors, Susan Klein and Joe Burnell. Many thanks to our colleagues Russell Franks and Jim Garrett who helped with suggestions and ideas. Rich would also like to acknowledge Danica Dizon for her suggestions, ideas, and inspiration. Thanks to all of the people at Wiley publishing who help bring this project from concept to publication. 01_178157-ffirs.indd vii 5/28/10 9:44 AM