Reliability Importance Business data Table 1.Warranty Claims Paid by U.S.Manufacturers 2006 Claims 2005 Claims Company Million Million General Motors Corp. $4,463 $4,696 Ford Motor Co. $4,106 $3,986 Hewlett-Packard Co. $2,346 $2,353 Dell Inc. $1,775 $1,521 Motorola Inc. $891 $716 IBM Corp. $762 $831 Caterpillar Inc. $745 $712 General Electric Co. $665 $699 Deere Co. $509 $453 Whirlpool Corp. $459 $294 Boeing Co. $206 $146 Textron Inc. $167 $149 Warranty costs measured in million dollars for several large American manufacturers in 2006 and 2005. (www.warrantyweek.com) 5 CLGO+ - 5 Reliability Importance  Business data Warranty costs measured in million dollars for several large American manufacturers in 2006 and 2005. (www.warrantyweek.com)