Workforce Diversity Entrepreneurship Leanngr and Knowege Management Workplace Spirituality Home Assignments Review the questions listed in the lecture outline. Teaching Methodss Lecturing,presenta tion,discussion,teamwork and case study with the aid of multi-media Chap 3.Organizational Cultur e and Environment:The Constraints 思政内容：企业在制定发展策略时，要和党制定的宏大战略联系起来，方能让自身处于一个顺势的环 境中。 This chapte t and how the the component ernal Deslauriers.the staff and organizational development coordinator for the city of Vancouver.British Columbia,is focusing on training the city's manag gers to be more accountable for quality and to increase citizen satisfact One big cha enge is that dif rent city emp ye groups (e police,firefighters, engineering. our and the extemal environment heli t v can an standing of Lecture Outline The Macon Omn ent or Symbolic? The Omnipotent View The Symbolic View What is Organi izational Culture? Strong versus Weak Cultures The Source of Culture How Employees Learn Culture Rituals Material Symbols The Language 44 Behavioral Approach? Current Trends and Issues Globalization Workforce Diversity Entrepreneurship Managing in an E-Business World Need for Innovation and Flexibility Quality Management Learning Organizations and Knowledge Management Workplace Spirituality Home Assignments: Review the questions listed in the lecture outline. Teaching Methods: Lecturing, presentation, discussion, teamwork and case study with the aid of multi-media Chap 3. Organizational Culture and Environment: The Constraints 思政内容：企业在制定发展策略时，要和党制定的宏大战略联系起来，方能让自身处于一个顺势的环 境中。 This chapter discusses the components and complexities of an organization’s culture and the external environment and how these may constrain managers. In the chapter-opening Manager’s Dilemma, Catherine Deslauriers, the staff and organizational development coordinator for the city of Vancouver, British Columbia, is focusing on training the city’s managers to be more accountable for quality and to increase citizen satisfaction. One big challenge is that different city employee groups (i.e., police, firefighters, engineering, public works, etc.) have very contrasting cultures. Ms. Deslauriers is also responsible for improving stakeholder involvement in city decisions and actions. How can an understanding of organizational culture and the external environment help her? Lecture Outline Introduction The Manager: Omnipotent or Symbolic? The Omnipotent View The Symbolic View Reality Suggests a Synthesis The Organization’s Culture What Is Organizational Culture? Strong versus Weak Cultures The Source of Culture How Employees Learn Culture Stories Rituals Material Symbols Language How Culture Affects Managers The Environment