James A.O'Brien Introduction to Information Systems Eleventh Edition (IT Strategic Planning Management Key Insights Customer and Business Value Visioning E-Business Key Objectives Strategies and Models More Questions E-Business IT Priorities Strategies and Architecture Feedback E-Business Application Development Feedback DeploymentJames A. O’Brien Introduction to Information Systems Eleventh Edition 9 IT Strategic Planning Management E-Business Application Development & Deployment E-Business IT Strategies and Architecture E-Business Strategies and Models Customer and Business Value Visioning Key Insights Key Objectives Priorities More Questions Feedback Feedback