Flat 303 Lucky mansions 856 Cheung Sha Wan road Cheung Sha Wan swoon 8th March 2013 The Customer Service Officer Air Blue international 33 Kadoorie Avenue Kowloon Dear sir/Madam I'm writing to you to complain about an unpleasant experience I had during a flight of your company. Last Saturday, I took the F1234 flight at 1: 40 p. m. from Shanghai te Fujian and had my suitcase checked, but I didn't find it at the airport and havent response for that. Thus I have to write to ask you to solve this probler en't given me received it yet. The staff at the airport just told me to wait, and you havent given me My suitcase is black with a silver line in the front surface. Its size is 40 x 30 x 20. And it contains my DELL laptop, seven DVDs of Mythbusters, a shirt with blue stripe,a 16GB U-disk and about 20 pages of documents. The check number is 365531203 If you can find my suitcase and send it to me as soon as possible, there won t be any problem. And if my suitcase is lost, please contact me to discuss the compensation part I hope you can reply to me before 25th March or I have to turn to consumers association for help Im looking forward to hearing from you Yours faithfully Ye PengFlat 303 Lucky Mansions 856 Cheung Sha Wan Road Cheung Sha Wan Kowloon 8 th March 2013 The Customer Service Officer Air Blue International 33 Kadoorie Avenue Kowloon Dear Sir/Madam: I’m writing to you to complain about an unpleasant experience I had during a flight of your company. Last Saturday, I took the F1234 flight at 1:40 p.m. from Shanghai to Fujian and had my suitcase checked, but I didn’t find it at the airport and haven’t received it yet. The staff at the airport just told me to wait, and you haven’t given me a response for that. Thus I have to write to ask you to solve this problem. My suitcase is black with a silver line in the front surface. Its size is 40 x 30 x 20. And it contains my DELL laptop, seven DVDs of Mythbusters, a shirt with blue stripe, a 16GB U-disk and about 20 pages of documents. The check number is 365531203. If you can find my suitcase and send it to me as soon as possible, there won’t be any problem. And if my suitcase is lost, please contact me to discuss the compensation part. I hope you can reply to me before 25th March or I have to turn to consumers’ association for help. I’m looking forward to hearing from you. Yours faithfully, Ye Peng