4. efficient well-organized system 2) Concierge service: can help reduce the rush and streamline of services at the front office performs a variety of guest services which previously be fell front desk employees 11. provides vip check-ins4. efficient, well-organized system 2) Concierge service: ~ can help reduce the rush and streamline of services at the front office. • i. performs a variety of guest services which previously befell front desk employees. • ii. provides VIP check-ins