Chain and Unity of Command The chain of command is the unbroken line of authority that extends from the top of the organization to the lowest level and clarifies who reports to whom The unity of command states that subordinate should have only one superior to whom he or she is directly responsibleChain and Unity of Command • The chain of command is the unbroken line of authority that extends from the top of the organization to the lowest level and clarifies who reports to whom • The unity of command states that subordinate should have only one superior to whom he or she is directly responsible