The spoken word can be a powerful tool for gaining and using personal power.Therefore, it will pay to continually sharpen your skills in persuading people and in getting through to them with clear instructions,questions and responses.Keep developing skills in tuning in to the other person's viewpoint and gearing your messages accordingly.And remain aware of your responsibility as boss for taking the initiative to establish lines of communication with your people and to keep lines open.Let's review some suggestions for sharpening these basic communication skills:The spoken word can be a powerful tool for gaining and using personal power. Therefore, it will pay to continually sharpen your skills in persuading people and in getting through to them with clear instructions, questions and responses. Keep developing skills in tuning in to the other person’s viewpoint and gearing your messages accordingly. And remain aware of your responsibility as boss for taking the initiative to establish lines of communication with your people and to keep lines open. Let’s review some suggestions for sharpening these basic communication skills: