James A.O'Brien Introduction to Information Systems Eleventh Edition Chapter Objectives Explain how prototyping improves the process of systems development for end users and IS specialists. ldentify the activities involved in the implementation of new information systems. Describe several evaluation factors that should be considered in evaluating the acquisition of hardware,software,and IS services. ldentify several change management solutions for end user resistance to the implementation of new e-business applications. James A. O’Brien Introduction to Information Systems Eleventh Edition 3 Chapter Objectives • Explain how prototyping improves the process of systems development for end users and IS specialists. • Identify the activities involved in the implementation of new information systems. • Describe several evaluation factors that should be considered in evaluating the acquisition of hardware, software, and IS services. • Identify several change management solutions for end user resistance to the implementation of new e-business applications