MEtHODS &SKIlL Skill of communication Skill of collection x Suitable environment x Emphasis chief complain 紫 Greeting patient 紫 Opening& closing questioning 煤 Active listener 紫 Simple to complicate 戏 Language&term 紫 Avoiding med,term ※Non- language xk Avoiding irritable term communication xK Skillful induce sensitive Ending talk topic xK respect 煤Kind& carefulMETHODS &SKILL Skill of communication Suitable environment Greeting patient Active listener Language & term Non-language communication Ending talk respect Skill of collection Emphasis chief complain Opening & closing questioning Simple to complicate Avoiding med. term Avoiding irritable term Skillful induce sensitive topic Kind & careful