James A.O'Brien Introduction to Information Systems Eleventh Edition 15 Chapter Summary The vital role of e-bBusiness and e-commerce systems in society raises serious ethical and societal issues in terms of their impact on employment,individuality,working conditions, privacy,health,and computer crime. Managers can help solve the problems of improper use of IT by assuming their ethical responsibilities for ergonomic design, beneficial use,and enlightened management of e-business technologies in our society.James A. O’Brien Introduction to Information Systems Eleventh Edition 15 Chapter Summary • The vital role of e-bBusiness and e-commerce systems in society raises serious ethical and societal issues in terms of their impact on employment, individuality, working conditions, privacy, health, and computer crime. • Managers can help solve the problems of improper use of IT by assuming their ethical responsibilities for ergonomic design, beneficial use, and enlightened management of e-business technologies in our society