13-8 Feedback One-Way Communication Two-Way Communication Does not allow receiver-to- Provide for receiver -to communicator feedback communicator feedback Direct feedback Indirect feedback Face-to-face verbal and nonverbal exchanges may Signals like declines in express communication productivity may indicate breakdowns communication breakdowns Mcgraw-hillarwin Copyright @2002 by The McGraw-Hill Companies, Inc. All rights reservedMcGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 13-8 Feedback One-Way Communication Does not allow receiver-to￾communicator feedback Two-Way Communication Provide for receiver-to communicator feedback Direct Feedback Face-to-face verbal and nonverbal exchanges may express communication breakdowns Indirect Feedback Signals like declines in productivity may indicate communication breakdowns