The World Healtb Report 2008 Primary Healtb Care-Nouo More Tban Ever Chapter 3. Primary care: putting people first The distinctive features of primary care Effectiveness and safety are not just technical matters omprehensive and integrated responses Continuity of care A regular and trusted provider as entry point Organizing primary-care networks 52 ringing care closer to the people The primary-care team as a hub of coordination Monitoring progress Chapter 4. Public policies for the public's bealth The importance of effective public policies for health System policies that are aligned with PHc goals Aligning priority health programmes with PHC ountrywide public-health initiatives Towards health in all policies Inderstanding the under-investment 4677886733 Opportunities for better public policies Better information and evidence A changing institutional landscape Equitable and efficient global health action Chapter 5. Leadership and effective government Governments as brokers for Phc reform 82 Mediating the social contract for health Disengagement and its consequences Effective policy dialogue 86 formation systems to strengthen policy dialogue Strengthening policy dialogue with innovations from the field Building a critical mass of capacity for change Managing the political process: from launching reform to implementing it bapter 6. Tbe way forward 101 Rapid-growth health economies ow-expenditure, low-growth health economies Mobilizing the drivers of reform 108 Mobilizing the production of knowledge Mobilizing the commitment of the workforce Mobilizing the participation of peoplePrimary Health Care – Now More Than Ever iv The World Health Report 2008 Chapter 3. Primary care: putting people fi rst 41 Good care is about people 42 The distinctive features of primary care 43 Effectiveness and safety are not just technical matters 43 Understanding people: person-centred care 46 Comprehensive and integrated responses 48 Continuity of care 49 A regular and trusted provider as entry point 50 Organizing primary-care networks 52 Bringing care closer to the people 53 Responsibility for a well-identifi ed population 53 The primary-care team as a hub of coordination 55 Monitoring progress 56 Chapter 4. Public policies for the public’s health 63 The importance of effective public policies for health 64 System policies that are aligned with PHC goals 66 Public-health policies 67 Aligning priority health programmes with PHC 67 Countrywide public-health initiatives 68 Rapid response capacity 68 Towards health in all policies 69 Understanding the under-investment 71 Opportunities for better public policies 73 Better information and evidence 73 A changing institutional landscape 74 Equitable and effi cient global health action 76 Chapter 5. Leadership and effective government 81 Governments as brokers for PHC reform 82 Mediating the social contract for health 82 Disengagement and its consequences 83 Participation and negotiation 85 Effective policy dialogue 86 Information systems to strengthen policy dialogue 86 Strengthening policy dialogue with innovations from the fi eld 89 Building a critical mass of capacity for change 90 Managing the political process: from launching reform to implementing it 92 Chapter 6. The way forward 99 Adapting reforms to country context 100 High-expenditure health economics 101 Rapid-growth health economies 103 Low-expenditure, low-growth health economies 105 Mobilizing the drivers of reform 108 Mobilizing the production of knowledge 108 Mobilizing the commitment of the workforce 110 Mobilizing the participation of people 110