Y Jiang et al. / Decision Support Systems 48(2010)470-479 []LH. Witten, E. Frank, in: (Ed ) Data Mining: Practical machine learning Jennifer Shang received her PhD in Operations Management from the University of [40] J.B. Yang, Y M Wang. evidential reasoning approach for MADA and quality impre under both probabilist ncertainties, European Journal of Operational decision making and its application to the design, planning, scheduling, control, and [41 AZenebe, A F. similarity measures and aggregation methods journals, including Management Science, Journal of Marketing. European Journal of using fuzzy sets for content-based recommender systems, Fuzzy Sets and Syster 160(1)(2009)76-94 nd International Journal of production Research, among others. She has and several Excellence-in-Teaching ors degree in management science and engineering Awards from the MBA/EMBa programs at Katz Business SchooL. ogy, Hefei, China. He is a PhD nt in the Joseph M Katz Graduate School of Business at f Technol commerce, and data mining He has published papers in journals such as Knowledge-Based tems. His main research interests include data mining and its application in electronic Systems, Systems Engineering-Theory 8 Practice, and journal of Systems Engineering commerce, decision support systems, and optimization model[39] I.H. Witten, E. Frank, in: M. Kaufmann (Ed.), Data Mining: Practical machine learning tools and techniques, 2005, San Francisco. [40] J.B. Yang, Y.M. Wang, D.L. Xu, et al., The evidential reasoning approach for MADA under both probabilistic and fuzzy uncertainties, European Journal of Operational Research 171 (1) (2006) 309–343. [41] A. Zenebe, A.F. Norcio, Representation, similarity measures and aggregation methods using fuzzy sets for content-based recommender systems, Fuzzy Sets and Systems 160 (1) (2009) 76–94. Yuanchun Jiang received his bachelor's degree in management science and engineering from Hefei University of Technology, Hefei, China. He is a PhD student in the Institute of Electronic Commerce in the School of Management at Hefei University of Technology. He is currently a visiting PhD student in the Joseph M. Katz Graduate School of Business at the University of Pittsburgh. His research interests include decision science, electronic commerce, and data mining. He has published papers in journals such as Knowledge-Based Systems, Systems Engineering-Theory & Practice, and Journal of Systems Engineering. Jennifer Shang received her PhD in Operations Management from the University of Texas at Austin. She teaches operations management, simulation, statistics, and process and quality improvement courses. Her main research interests include multi-criteria decision making and its application to the design, planning, scheduling, control, and evaluation of production and service operational systems. She has published in various journals, including Management Science, Journal of Marketing, European Journal of Operational Research, Decision Support Systems, IEEE Transactions on Engineering Management, and International Journal of Production Research, among others. She has won the EMBA Distinguished Teaching Award and several Excellence-in-Teaching Awards from the MBA/EMBA programs at Katz Business School. Yezheng Liu is a professor of Electronic Commerce in Hefei University of Technology. Dr. Liu received his PhD in management science and engineering from Hefei University of Technology. He teaches electronic commerce, decision sciences, and information sys￾tems. His main research interests include data mining and its application in electronic commerce, decision support systems, and optimization models. Y. Jiang et al. / Decision Support Systems 48 (2010) 470–479 479