Overview概论 Defining "leadership 领导技术的定义 Leaders vs managers 领导相对于主管 Leadership and change 领导技术与转变 a Emotional intelligence(El 情绪智商Overview 概论 ◼ Defining “leadership” 领导技术的定义 ◼ Leaders vs managers 领导相对于主管 ◼ Leadership and change 领导技术与转变 ◼ Emotional intelligence (EI) 情绪智商