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Your Telephone Greeting When leaving a telephone greeting on your answering machine or voice mail syster will be heard by your callers speak slowly and state your name, company, and / or m number. Keep the message brief; some systems will only allow thirty to sixty seconds for your greeting. Ask the caller for specific information, for example, Please leave your name nd phone numbe If you have unlimited time for your greeting, you can make the message interesting and fun. You can play music in the background, leave a favorite quote or make a comment about business or life. Whatever you choose, consider its impact on the positive impression you want your message to make on your clients If the caller can bypass the message, give instructions on how to do so in the message. If you can be reached by pager or other means, include instructions to that effect also Leaving a Message When leaving a message for someone you have called speak slowly and clearly. Leave your name, phone number, and a brief message. Say your phone number slowly; many people repeat the number so quickly that the recipient can't write it down or hear the numbers. If you say the number too fast, you may not get the return phone call. Give your phone number twice when leaving a message, once at the beginning of the message and again at the end. mention the best time to return your call If you don' t really need a return call, it is considerate to leave enough information about why you are calling to enable the person you' ve called to take care of the matter For instance, if you're calling to confirm your lunch appointment, remind the individual of the date, time, and place. Let them know they don't need to call you back unless there is a problem or they need to reschedule. It is always proper etiquette to leave your phone number even if you know they have it; your thoughtfulness will save them the time and effort of looking up your number. At the end of the message leave your name and phone number again, as a courtesy to the recipient so they don t have to rewind the tape if they didn 't hear your name or phone number clearly the first time ge 5 of 8page 5 of 8 Your Telephone Greeting When leaving a telephone greeting on your answering machine or voice mail system that will be heard by your callers speak slowly and state your name, company, and/or phone number. Keep the message brief; some systems will only allow thirty to sixty seconds for your greeting. Ask the caller for specific information, for example, Please leave your name and phone number. If you have unlimited time for your greeting, you can make the message interesting and fun. You can play music in the background, leave a favorite quote, or make a comment about business or life. Whatever you choose, consider its impact on the positive impression you want your message to make on your clients. If the caller can bypass the message, give instructions on how to do so in the message. If you can be reached by pager or other means, include instructions to that effect also. Leaving a Message When leaving a message for someone you have called speak slowly and clearly. Leave your name, phone number, and a brief message. Say your phone number slowly; many people repeat the number so quickly that the recipient can't write it down or hear the numbers. If you say the number too fast, you may not get the return phone call. Give your phone number twice when leaving a message, once at the beginning of the message and again at the end. Mention the best time to return your call. If you don't really need a return call, it is considerate to leave enough information about why you are calling to enable the person you've called to take care of the matter. For instance, if you're calling to confirm your lunch appointment, remind the individual of the date, time, and place. Let them know they don't need to call you back unless there is a problem or they need to reschedule. It is always proper etiquette to leave your phone number even if you know they have it; your thoughtfulness will save them the time and effort of looking up your number. At the end of the message leave your name and phone number again, as a courtesy to the recipient so they don't have to rewind the tape if they didn't hear your name or phone number clearly the first time
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