1.In what situation is a letter with neutral information written? 2.What is the general structure for writing messages conveying neutral information? 3.Why are neutral and positive messages discussed in the same chapter? 4.What is the importance ofwriting a prompt form letter to a routine order? Application Problems 1.When granting a routine request,showyour reader the good news quickly, clearly and politely.Even thoughyou are writinga neutral letter,you should still say"thank you".Read the following letter,offer your comments and then write your own.1. In what situation is a letter with neutral information written? 2. What is the general structure for writing messages conveying neutral information? 3. Why are neutral and positive messages discussed in the same chapter? 4. What is the importance of writing a prompt form letter to a routine order? Application Problems 1. When granting a routine request,show your reader the good news quickly, clearly and politely. Even though you are writing a neutral letter, you should still say “thank you”. Read the following letter, offer your comments and then write your own