15 Achieving High Performance o Organizations must provide a good or service desired by its customers David Johnson of Campbell Soup manages his firm to provide quality food products Physicians, nurses and health care administrators seek to provide healing from Sickness a McDonalds restaurants provide burgers fries and shakes that people want to buy. " win/MeGraw-HHill OThe McGraw-Hill Companies, Inc, 2000Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 Achieving High Performance ⚫ Organizations must provide a good or service desired by its customers. ◼ David Johnson of Campbell Soup manages his firm to provide quality food products. ◼ Physicians, nurses and health care administrators seek to provide healing from sickness. ◼ McDonald’s restaurants provide burgers, fries and shakes that people want to buy. 1-5