Communication skills in dealing with unloading Writing skills in dealing with unloading Knowledge learning objective To know the functions of different documents To make out the documents required in freight Documents servic To know th Skill Development Objective Communication skills in preparing the documents Writing skills in preparing the documents Unit 8 Commodity Inspection Knowledge Learning Objective To know the procedure of commodity inspection To know the key words and expressions of Inspection To master the main laws and regulations in commodity inspection Knowledge Learning Objective Communication skills in commodity inspection WI Unit 9 Customs clearance Knowledge Learning objective To know the procedure of customs clearance To master the basic terms used for customs ce To understand the basic documents for customs clearance ill Development Objective Communication skills in customs clearance u Writing skills in customs clearance Unit 10 Account Settlement Knowledge Learning Objective To master the methods of payment in freight forwarding services basic methods account settlement Knowledge Learning Objective u Communication skills in account settlement Writing skills in account settlement Unit 11 Claim and Settlement.Knowledge Learning Objective To know well about the basic terms of claim and settlement To know the methods of settling a claim Skill Developing Objective Communication skills in claim and settlement Writing skills in claim and settlemen 7. Grading policy Communication skills in dealing with unloading  Writing skills in dealing with unloading Unit 7 Documents Knowledge Learning Objective  To know the functions of different documents  To make out the documents required in freight services  To know the requirements of various documents Skill Development Objective  Communication skills in preparing the documents  Writing skills in preparing the documents Unit 8 Commodity Inspection Knowledge Learning Objective  To know the procedure of commodity inspection  To know the key words and expressions of commodity inspection  To master the main laws and regulations in commodity inspection Knowledge Learning Objective  Communication skills in commodity inspection  Writing skills in commodity inspection Unit 9 Customs Clearance Knowledge Learning Objective  To know the procedure of customs clearance  To master the basic terms used for customs clearance  To understand the basic documents for customs clearance Skill Development Objective  Communication skills in customs clearance  Writing skills in customs clearance Unit 10 Account Settlement Knowledge Learning Objective  To master the methods of payment in freight forwarding services  To know the advantages and disadvantages of basic methods of payment  To master the key words and expressions in account settlement Knowledge Learning Objective  Communication skills in account settlement  Writing skills in account settlement Unit 11 Claim and Settlement  Knowledge Learning Objective  To master the procedure of making a claim  To know well about the basic terms of claim and settlement  To know the methods of settling a claim  Skill Developing Objective  Communication skills in claim and settlement  Writing skills in claim and settlement 7. Grading Policy