PROPOSED PAYMENT PLANS-STUDENT QUESTIONNAIRE Unless instructed otherwise, please circle the number next to your answer. 1. Have you experienced problems with the Business Office when paying your bills? 1·Yes yes, please explain 2)Have you experienced problems when making financial arrangements at registration? 1.Yes yes, please explain 3. When attempting to pay your bills was there a problem with any of the following? circle all that apply 1-Phones busy 3-Information on invoices: incomplete, incorrect and/or confusing 4- Assistance from staff/Atitudes of staff 5-Business Hours 6-No problems experienced If you experienced any problem listed above or any other problem, please explain 4) Have you experienced problems with the Business Office hours? If so, what were they? circle all that anely 3- No weekend access 4-No holiday access 5-Other 6- No problems experienced 5)Which method of payment would you prefer to pay your tuition and other expenses? 1- By mail 2-By automatic debit to your bank account 4- By Intemet 6. If you prefer to pay by credit card, would you prefer to pay By 3· By phone 4.By Internet