D)He has found the book that will be used. 16.A)It'stoo expensive. B)Itisn'tneeded C)It should be buil D)A college would be better 17.A)She didn't know her daughter could sing so well B)She sings better than her daughter C)She doesn't like her daughter D)She herself doesn't have a good voice 18.A)The woman is being interviewed by a reporter B)The woman is asking for a promotion. C)The woman is taking an examination D)The woman is applying for ajob. Questions 191022 are based on the comersation you have just heard. 19.A)Their office hours B)A twice-yearly regular visit service contract. C)The installation and maintenance ofa new system. D)Cost of the engineers. 20.A)The workers can do it during normal office hours. B)They can close the office on next Saturday for the workersto do it. C)The workers can do it whenever they like. D)The workers can do it on the 27th 21.A)They will provide free maintenance B)They can come to check the whole system twice in the first yearD) He has found the book that will be used. 16. A) It’s too expensive. B) It isn’t needed. C) It should be built. D) A college would be better. 17. A) She didn’t know her daughter could sing so well. B) She sings better than her daughter. C) She doesn’t like her daughter. D) She herself doesn’t have a good voice. 18. A) The woman is being interviewed by a reporter. B) The woman is asking for a promotion. C) The woman is taking an examination. D) The woman is applying for a job. Questions 19 to 22 are based on the conversation you have just heard. 19. A) Their office hours B) A twice-yearly regular visit service contract. C) The installation and maintenance of a new system. D) Cost of the engineers. 20. A) The workers can do it during normal office hours. B) They can close the office on next Saturday for the workers to do it. C) The workers can do it whenever they like. D) The workers can do it on the 27th. 21. A) They will provide free maintenance. B) They can come to check the whole system twice in the first year