Opening case Read the opening case on pp. 174-175 What are some of the quality problems in this case? Which problems would be most difficult to fix? How would you proceed if you were Scott daniels? 2021/2/21 IP,52021/2/21 6 Opening Case ◼ Read the opening case on pp. 174-175 ◼ What are some of the quality problems in this case? ◼ Which problems would be most difficult to fix? ◼ How would you proceed if you were Scott Daniels?