Impact of the Internet- Expectations Were High E-business strategies were supposed to: ■Reduce cost Increase service level Increase flexibility ·Increase profit In reality,these expectations have gone unmet because many of the new e-businesses have not been successful.Impact of the Internet – Expectations Were High „ E-business strategies were supposed to: „ Reduce cost „ Increase service level „ Increase flexibility „ Increase profit In reality, these expectations have gone unmet because many of the new e-businesses have not been successful