4.1.7 Build the'Beta site When everything is approved with the alpha site, we begin adding your content. This is where the web site really takes on its final form and comes together. For ecommerce and other functional sites, many clients opt to begin accepting a few 'beta testers to use their site with the understanding that there may still be some bugs to work out 4.1.8 Final Acceptance. When the beta site is complete, everyone spends some time looking over the site, testing, tweaking, revising, etc. When the client is completely happy with everything, we ask him/her to ign a ' Final Acceptance Agreement'as well as a ' Contract for Professional Services. '(Click to view samples. ) These documents do several things. The Final Acceptance Agreement basically states that the project is completely done and that the client is satisfied and agrees to pay. After igning this document, any additional requests for work must fall under the maintenance agreement or will incur additional fees. The Contract for Professional Services is a very standard legal contract that defines ownership, liability, indemnification, and all that other legal mumbo jumbo that is a necessary ev 4.1.9 Payment Launch Our only rule is quite simple: when we get paid, you get your work. We take a big chance by not requiring any payment or contracts from our clients from the outset. Most of our peers think were nuts to operate this way(though never in our history has a client every taken us up on this unconditional satisfaction guarantee!) So the only protection that we have against mal-intending clients is to own and possess all the work until payment is received. Not invoiced. Not in the mail. Not when contracts are signed. When your money is in our bank, THEN AND ONLY THEN we will turn everything over to you. At that time we upload and install everything on your infrastructure(or whatever infrastructure has been decided upon. )We turn over all development documents to you, including the raw files we used every step of the way. When we're done, you own everything you paid for 4.1.10 Maintaining the website. Every client has different needs when it comes to keeping their web site up-to-date. Some require daily or weekly updates. Some just need typos fixed here and there. Some clients can dabble in their own HTML. Some wouldn 't want to go near the stuff. Whatever your situation is we can accommodate you. Every maintenance contract is custom tailored to your specific needs In general, the way it works is this: We set a minimum number of hours per month that we agree should cover most maintenance work. In exchange for guaranteeing that minimum number of hours, we drop our hourly rates substantial (in half or more!). If you don't use up your full allocation of hours, we spend the balance doing web site promotion( because you can never spend too much time promoting your web site!) If you go over, you're locked into the reduced rate that we,ve agreed to. Anything more than about 5 hours overtime will be quoted as a'mini project with a fixed fee 4.2 Software and Hardware for Website Design 4.2.1 How to choose an Internet service provider (ISP) An Internet Service Provider, or ISP, is a company that provides its customers with access to the Internet. Customers may connect to their ISP through dialup (telephone), broadband (including regional ISPs, and a great many websites exist to help you locate the best one for you ational and DSL, ISdN and cable modem services), or wireless connections. There are countless national and The Internet holds a huge amount of information about any conceivable subject. You can read the daily news, check your bank balance, monitor share prices, listen to the latest music releases or even watch trailers for the latest movies The most common use for the Internet is email. This allows you to write a message on your computer and post it to a friend or relative instantly. It is also possible to use the Internet to chat in real time" with your friends or relatives. This can be by typing, speaking or even videophone Other facilities exist for obtaining updates and information on your software, testing new4.1.7 Build the 'Beta Site'. When everything is approved with the alpha site, we begin adding your content. This is where the web site really takes on its final form and comes together. For ecommerce and other functional sites, many clients opt to begin accepting a few 'beta testers' to use their site with the understanding that there may still be some bugs to work out. 4.1.8 Final Acceptance. When the beta site is complete, everyone spends some time looking over the site, testing, tweaking, revising, etc. When the client is completely happy with everything, we ask him/her to sign a 'Final Acceptance Agreement' as well as a 'Contract for Professional Services.' (Click to view samples.) These documents do several things. The Final Acceptance Agreement basically states that the project is completely done and that the client is satisfied and agrees to pay. After signing this document, any additional requests for work must fall under the maintenance agreement or will incur additional fees. The Contract for Professional Services is a very standard legal contract that defines ownership, liability, indemnification, and all that other legal mumbo jumbo that is a necessary evil. 4.1.9 Payment & Launch. Our only rule is quite simple: when we get paid, you get your work. We take a big chance by not requiring any payment or contracts from our clients from the outset. Most of our peers think we're nuts to operate this way (though never in our history has a client every taken us up on this unconditional satisfaction guarantee!) So the only protection that we have against mal-intending clients is to own and possess all the work until payment is received. Not invoiced. Not in the mail. Not when contracts are signed. When your money is in our bank, THEN AND ONLY THEN we will turn everything over to you. At that time we upload and install everything on your infrastructure (or whatever infrastructure has been decided upon.) We turn over all development documents to you, including the raw files we used every step of the way. When we're done, you own everything you paid for. 4.1.10 Maintaining the Website. Every client has different needs when it comes to keeping their web site up-to-date. Some require daily or weekly updates. Some just need typos fixed here and there. Some clients can dabble in their own HTML. Some wouldn't want to go near the stuff. Whatever your situation is, we can accommodate you. Every maintenance contract is custom tailored to your specific needs. In general, the way it works is this: We set a minimum number of hours per month that we agree should cover most maintenance work. In exchange for guaranteeing that minimum number of hours, we drop our hourly rates substantial (in half or more!). If you don't use up your full allocation of hours, we spend the balance doing web site promotion (because you can never spend too much time promoting your web site!) If you go over, you're locked into the reduced rate that we've agreed to. Anything more than about 5 hours overtime will be quoted as a 'mini project' with a fixed fee. 4.2 Software and Hardware for Website Design 4.2.1 How to choose an Internet service provider (ISP) An Internet Service Provider, or ISP, is a company that provides its customers with access to the Internet. Customers may connect to their ISP through dialup (telephone), broadband (including DSL, ISDN and cable modem services), or wireless connections. There are countless national and regional ISPs, and a great many websites exist to help you locate the best one for you. The Internet holds a huge amount of information about any conceivable subject. You can read the daily news, check your bank balance, monitor share prices, listen to the latest music releases or even watch trailers for the latest movies. The most common use for the Internet is email. This allows you to write a message on your computer and post it to a friend or relative instantly. It is also possible to use the Internet to chat in “real time” with your friends or relatives. This can be by typing, speaking or even videophone. Other facilities exist for obtaining updates and information on your software, testing new