Change Agents External change agents Foreign demand Other firms and distributors Banks and other service firms Chambers of commerce Export agents Governmental activities Copyright 2001 by Harcourt, Inc. All rights reservedCopyright © 2001 by Harcourt, Inc. All rights reserved. 8-5 Change Agents External change agents • Foreign demand • Other firms and distributors • Banks and other service firms • Chambers of commerce • Export agents • Governmental activities