Make a summary of case information Customers' showrooming behaviour The drop of sales The disagreement in strategies between the cEo and the chairman of the board offense vs. defence long-term vs short-term; high-risk Vs low-risk Sample 1 Sample 2Make a summary of case information • Customers’ showrooming behaviour • The drop of sales • The disagreement in strategies between the CEO and the chairman of the board – offense vs. defence; – long-term vs. short-term; – high-risk vs. low-risk • Sample 1 • Sample 2