2-2 Scientific Management theory o Modern management began in the late 19th century Organizations were seeking ways to better satisfy customer needs Machinery was changing the way goods were produced Managers had to increase the efficiency of the worker-task mix " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 20002-2 Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 Scientific Management theory ⚫Modern management began in the late 19th century. ◼Organizations were seeking ways to better satisfy customer needs. ◼Machinery was changing the way goods were produced. ◼Managers had to increase the efficiency of the worker-task mix