第十三章F&B-l;Requests&Recommendations (一)目的与要求 1.Wine categories and how to enjoy wines. 2.Making requests&recommendations (二)教学内容 第一节 1.主要内容：Wine categories 2.基本概念和知识点： 1)Wine categories 2)How to enjoy wines 3)Matching wines withyour meals 3.问题与应用（能力要求 Know the rules of wine appreciations and wine ordering 第二节 L.主要内容：Requests&Recommendations 2.基本概念和知识点 1)Request&offerexpressions 2)Say“yes”to the person 3)Softening the message 4)Gathering information 3.问题与应用（能力要求） Solve problems in restaurants. (三)思考与实践 Case study. (四)教学方法与手段 课堂讲授、多媒体教学、分组练习 第十四章Accounting and Financial Control;:The Language of Hospitality (一)目的与要求 1.Procedures in Accounting Dept 2.OC of Accounting Dept. 3.Financial index for a hotel 4.Take a message,leave a message 5.Phone Email writing (二)教学内容 第一节 11 11 第十三章 F&B-III; Requests & Recommendations （一）目的与要求 1．Wine categories and how to enjoy wines. 2．Making requests & recommendations （二）教学内容 第一节 1．主要内容：Wine categories 2．基本概念和知识点： 1) Wine categories 2) How to enjoy wines 3) Matching wines with your meals. 3．问题与应用（能力要求） Know the rules of wine appreciations and wine ordering. 第二节 1．主要内容：Requests & Recommendations 2．基本概念和知识点 1) Request & offer expressions 2) Say “yes” to the person 3) Softening the message 4) Gathering information 3．问题与应用（能力要求） Solve problems in restaurants. （三）思考与实践 Case study. （四）教学方法与手段 课堂讲授、多媒体教学、分组练习 第十四章 Accounting and Financial Control; The Language of Hospitality （一）目的与要求 1．Procedures in Accounting Dept. 2．OC of Accounting Dept. 3．Financial index for a hotel. 4．Take a message, leave a message 5．Phone & Email writing （二）教学内容 第一节