Regular check-ups for men would inevitably place strain on the public purse, Cartmill says. But prevention is cheaper in the long run than having to treat the diseases. Besides the ultimate cost is far greater: it is called premature death. 57. Why does the author congratulate his male readers at the beginning of the passage? A. They are more likely to survive serious diseases today. B. Their average life span has been considerably extended C. They have lived long enough to read this artide D. They are sure to enjoy a longer and happier live 58. What does the author state is the most important reason men die five years earlier on average than A. men drink and smoke much more than women B. men don 't seek medical care as often as women C. men arent as cautions as women in face of danger D. men are more likely to suffer from fatal diseases 59. Which of the following best completes the sentence Geez, if it could happen to him,...(line2, para, 8)? A. it could hi B. I should avoid playing golf C. I should consider myself lucky D. it would be a big misfortune 60what does Dr Ross Cartmill mean by the ostrich approach(line g para.9) B. a new therapy for certain psychological problems C. refusal to get medical treatment for fear of the pain involved D. unwillingness to find out about one s disease because of fear 61. What does Cartmill say about regular check-ups for men? B. They will save money in the long run C. They may cause psychological strains on men D. They will enable men to live as long as women Passage two Question 62 to 66 are based on the following passage High-quality customer service is ed (e) by many but actually keeping customers happy is easier said than done Shoppers seldom complain to the manager or owner of a retail store but instead will alert their friends relatives, Co-workers strangers-and anyone who will listen Store managers are often the last to hear complaints, and often find out only when their regular customers decide t frequent their competitors according to a study jointly conducted by verde group and Wharton school Storytelling hurts retailers and entertains consumers, said Paula Courtney President of the Verde group the store loses the customer, but the shopper must also find a replacement. On average, every unhappy customer will complain to at least four other and will no bonger visit theRegular check-ups for men would inevitably place strain on the public purse, Cartmill says.” But prevention is cheaper in the long run than having to treat the diseases. Besides, the ultimate cost is far greater: it is called premature death.” 57.Why does the author congratulate his male readers at the beginning of the passage? A. They are more likely to survive serious diseases today. B. Their average life span has been considerably extended. C. They have lived long enough to read this article. D. They are sure to enjoy a longer and happier live. 58。What does the author state is the most important reason men die five years earlier on average than women? A. men drink and smoke much more than women B. men don’t seek medical care as often as women C. men aren’t as cautions as women in face of danger D. men are more likely to suffer from fatal diseases 59. Which of the following best completes the sentence “Geez, if it could happen to him,…’(line2,para,8)? A. it could happen to me, too B. I should avoid playing golf C. I should consider myself lucky D. it would be a big misfortune 60what does Dr. Ross Cartmill mean by “the ostrich approach”(line q para.9) A. a casual attitude towards one’s health conditions B. a new therapy for certain psychological problems C. refusal to get medical treatment for fear of the pain involved D. unwillingness to find out about one’s disease because of fear 61. What does Cartmill say about regular check-ups for men? A.They may increase public expenses B.They will save money in the long run C.They may cause psychological strains on men D.They will enable men to live as long as women Passage two Question 62 to 66 are based on the following passage High-quality customer service is preached(宣扬) by many ,but actually keeping customers happy is easier said than done Shoppers seldom complain to the manager or owner of a retail store, but instead will alert their friends, relatives, co-workers, strangers-and anyone who will listen. Store managers are often the last to hear complaints, and often find out only when their regular customers decide t frequent their competitors, according to a study jointly conducted by Verde group and Wharton school “Storytelling hurts retailers and entertains consumers,” said Paula Courtney, President of the Verde group.” the store loses the customer, but the shopper must also find a replacement.” On average, every unhappy customer will complain to at least four other, and will no longer visit the