Contents About the author Preface Acknowledgements Chapter I An introduction to managing people in changing contexts Learning objectives Understanding management 2 Management as a set of universal truths Stability and change in models of management 9 the book Learning summary 21 Review questions References Chapter 2 The nature of management,managers and their work 9 Learning objectives 29 A framework for understanding managers and their work A framework for understanding the well-rounded manager 34 The well-rounded manager 52 A model of effective management Learning summary 86 Review questions 62 References Chapter 3 Managing in the individual-organizational context 67 Learning objectives 6 IntroductionContents About the author ix Preface xi Acknowledgements xiii Chapter 1 An introduction to managing people in changing contexts 1 Learning objectives 1 Understanding management 2 Management as a set of universal truths 4 Stability and change in models of management 9 Explaining changing mindsets 12 A framework for the book 18 Learning summary 21 Review questions 22 References 27 Chapter 2 The nature of management, managers and their work 29 Learning objectives 29 A framework for understanding managers and their work 30 A framework for understanding the well-rounded manager 34 The well-rounded manager 52 A model of effective management 58 Learning summary 61 Review questions 62 References 64 Chapter 3 Managing in the individual–organizational context 67 Learning objectives 67 Introduction 68 v