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Check that the content of the letter is relevant and appropriate.(10 points) 。 Check that the language used is appropriate and accurate.(10 points) Check that the layout of the letter is appropriate:the use of paragraphs,space,position of opening and closing expressions,etc.(5 points) Both British and American spellings are acceptable.Special attention should be paid to the formality of the language. An example: Mr.Pane Power Hotel August 30th,2004 Dear Mr.Pane, My family and I planned and looked forward to our overnight stay in your hotel before our arrival on July 14.We arrived at 5:00 p.m.and were told our room was not ready. We left our luggage with the clerk at the reservations desk and went to dinner.Our room still wasn't ready after dinner.In fact,it wasn't until 9:30 p.m.,which made the evening a total loss and was very hard on our two children who are usually in bed by 8:00 p.m. The people at the desk were impolite and quite harried that evening.I had the impression the hotel was understaffed. Well,you can do something for us,Mr.Pane.You can see the compensation is made to us.That is,our stay in your hotel is free. Yours truly, George 148• Check that the content of the leUer is relevant and appropriate. (10 points) Check that the language used is appropriate and accurate. (10 points) • Check that the layout of the leUer is appropriate: the use of paragraphs, space , position of opening and c10sing expressions, etc. (5 points) • Both British and American spellings are acceptable. Special attention should be paid to the formality of the language. An example: Mr. Pane Power Hotel August 30th , 2004 Dear 肌'Í r. Pane , My fami1y and 1 p1anned and 100ked forward to our overnight stay in your hote1 before our arriva1 on J u1y 14. We arrived at 5: 00 p. m. and were to1d our room was not ready. We 1eft our 1uggage with the clerk at the reservations desk and went to dinner. Our room still wasn' t ready after dinner. In fact , it wasn' t unti1 9: 30 p. m. , which made the evening a tota1 10ss and was very hard on our two chi1dren who are usually in bed by 8: 00 p. m. The peop1e at the desk were impolite and quite harried that evening. 1 had the impression the hote1 was understaffed. Well , you can do something for us , Mr. Pane. You can see the compensation is made to us. That is , our stay in your hotel is free. Y ours tru1y , George 148
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