10-21 Performance Appraisal Feedback Trait Appraisals: evaluate on traits(skills, abilities) related to the job a Problem: Even though a worker has the trait, they may not use it in the job and it is hard to give feedback Behavior Appraisals: how a worker does the job a Focuses on what a worker does and provides good feed back options Results appraisals: what a worker accomplishes Sales reps are usually evaluated on what they sell Objective appraisals: based on facts(sales figures) Subjective appraisals: based on a managers perceptions of traits, behavior, or results a Many rating scales used to overcome subjective problems " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 200010-21 Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 Performance Appraisal & Feedback ◼ Trait Appraisals: evaluate on traits(skills, abilities) related to the job. ◼ Problem: Even though a worker has the trait, they may not use it in the job and it is hard to give feedback. ◼ Behavior Appraisals: how a worker does the job. ◼ Focuses on what a worker does and provides good feedback options. ◼ Results appraisals: what a worker accomplishes. ◼ Sales reps are usually evaluated on what they sell. ◼ Objective appraisals: based on facts (sales figures) ◼ Subjective appraisals: based on a manager’s perceptions of traits, behavior, or results. ◼ Many rating scales used to overcome subjective problems