Communication Key to Flow and Pull Flow cannot be achieved until engineering processes move and communicate without errors or waiting 62% of tasks idle at any given time Task (detailed member company study) Task( Active 50-90% task idle time found Idle in Kaizen-type events(case studies Pull achieved when engineering cycle times are as fast or faster than the customer's need or decision cycle Deborah Nightingale, MIT@ 20029 Deborah Nightingale, MIT © 2002 Communication Key to Flow and Pull ƒ Flow cannot be achieved until engineering processes move and communicate without errors or waiting ƒ 62% of tasks idle at any given time (detailed member company study) ƒ 50-90% task idle time found in Kaizen-type events (case studies) Task Task Active Idle ƒ Pull achieved when engineering cycle times are as fast or faster than the customer’s need or decision cycle