1So9000:2000E 3.1.5 capability ability of an organization (3. 3. 1), system(3.2. 1)or process(3.4. 1)to realize a product(3. 4. 2) that will fulfill the requirements (3. 1.2)for that product NoTE Process capability terms in the field of statistics are defined in ISO 3534.2 3.2 Terms relating to management 3.2.1 system set of interrelated or interacting elements 3.2.2 management system system(3.2. 1)to establish policy and objectives and to achieve those objectives NOTE A management system of an organization(3. 3. 1)can include different management system, such as a quality management system (3.2.3), a financial management system or an environmental management system 3.2.3 quality management system management system(3.2.2)to direct and control an organization(3.3. 1)with regard to quality (3.1.1) 3.2.4 quality policy overall intentions and direction of an organization(3. 3. 1)related to quality (3. 1. 1)as formally expressed by top management (3.2.7) NOTEl Generally the quality policy is consistent with the overall policy of the organization and provides a framework for the setting of quality objectives (3.2.5) NOTE2 Quality management principles presented in this International Standard can form a basis for the establishment of a quality policy. (See.2.) 3.2.5 quality objective omething sought, or aimed for, related to quality (3.1.1) NOTE 1 Quality objectives are generally based on the organizations quality policy (3. 2. 4) NOTE2 Quality objectives are generally specified for relevant functions and levels in the organization (3.3.1). 3.2.6 management coordinated activities to direct and control an organization (3.3.1) NOTE In English, the term"management sometimes refers to people, i.e. a person or group of people with authority and responsibility for the conduct and control of an organization. When"management" is used this sense it should always be used with some form of qualifier to avoid confusion with the concept “ management” defined above. For example,“ management shall..” is deprecated whereas“top management(3. 2. 7)shall .. is acceptable 3.2.7 top management person or group of people who direct and controls and organization(3.3. 1)at the highest level 3.2.8 ty manageme coordinated activities to direct and control an organization(3.3. 1)with regard to quality (3. 1. 1) 8ISO9000:2000(E) 8 3.1.5 capability ability of an organization (3.3.1), system (3.2.1) or process (3.4.1) to realize a product (3.4.2) that will fulfill the requirements (3.1.2) for that product NOTE Process capability terms in the field of statistics are defined in ISO 3534.2. 3.2 Terms relating to management 3.2.1 system set of interrelated or interacting elements 3.2.2 management system system (3.2.1) to establish policy and objectives and to achieve those objectives NOTE A management system of an organization (3.3.1) can include different management system, such as a quality management system (3.2.3), a financial management system or an environmental management system. 3.2.3 quality management system management system (3.2.2) to direct and control an organization (3.3.1) with regard to quality (3.1.1) 3.2.4 quality policy overall intentions and direction of an organization (3.3.1) related to quality (3.1.1) as formally expressed by top management (3.2.7) NOTE1 Generally the quality policy is consistent with the overall policy of the organization and provides a framework for the setting of quality objectives(3.2.5). NOTE2 Quality management principles presented in this International Standard can form a basis for the establishment of a quality policy. (See 0.2.) 3.2.5 quality objective something sought, or aimed for, related to quality (3.1.1) NOTE 1 Quality objectives are generally based on the organization’s quality policy (3.2.4). NOTE2 Quality objectives are generally specified for relevant functions and levels in the organization (3.3.1). 3.2.6 management coordinated activities to direct and control an organization (3.3.1) NOTE In English, the term “management” sometimes refers to people, i.e. a person or group of people with authority and responsibility for the conduct and control of an organization. When “management” is used in this sense it should always be used with some form of qualifier to avoid confusion with the concept “management” defined above. For example, “management shall…” is deprecated whereas “top management (3.2.7) shall …” is acceptable. 3.2.7 top management person or group of people who direct and controls and organization (3.3.1) at the highest level 3.2.8 quality management coordinated activities to direct and control an organization (3.3.1) with regard to quality (3.1.1)