viii Contents 18 Employee relations strategy 193 Employee relations strategy defined 193;Concerns of employee relations strategy 194;Strategic directions 194;The background to employee relations strategies 195;The HRM approach to employee relations 195;Policy options 197:Formulating employee relations strategies 197;Partnership agreements 198; Employee voice strategies 200 PART 4 THE STRATEGIC HR TOOLKIT 1 Strategic human resource management toolkit 205 References 226 Subject index Author index18 Employee relations strategy 193 Employee relations strategy defined 193; Concerns of employee relations strategy 194; Strategic directions 194; The background to employee relations strategies 195; The HRM approach to employee relations 195; Policy options 197; Formulating employee relations strategies 197; Partnership agreements 198; Employee voice strategies 200 PART 4 THE STRATEGIC HR TOOLKIT 1 Strategic human resource management toolkit 205 References 226 Subject index 241 Author index 246 viii l Contents