conferencing software,and wireless networking make it easy for employees to collaborate or complete their work in the office,at home,or on the road. As more and more employees work separately,communication skills become increasingly important.Staying connected involves sending messages,most of which are written.This means that your writing skills will constantly be on display.Those who can write clear and concise messages contribute to efficient operations and can expect to be rewarded. Mark the following statements True or False according to the information provided in the text. 1.This passage states the fact that the application of new electronic technologies is affecting the way people communicate. 2.By using e-mail,workers can communicate online instantaneously. 3.Businesspeople today need to develop their communication skills so as to use the Internet efficiently and effectively. 4.With high-speed and wireless Internet access,many workers can work at home. 5.Workers can work anytime and anywhere if they have a mobile phone and a wireless computer. 6.Hot desks provide the workers with warm workspaces. 7.In traditional offices,boomerang-shaped desks are used to save space. 8.Virtual team members can complete projects without meeting each other physically. 9.Only written messages can be sent through e-mail and instant messaging. 10.More and more employees work separately so as to display their writing skills. Part Two Short-Answer Questions (20 points) Answer the following questions based on what you have learned from the textbook.You should use complete sentences. 11.Define communication and explain its most critical factor. 12.When does persuasion become unethical? 13.Which factors will affect your choice as to which channel you would use to convey a message? 14.Why is it increasingly important for businesspeople to develop multicultural communication skills? 1433conferencing software , and wireless networking make it easy for employees to collaborate or complete their work in the office , at home , or on the road. As more and more employees work separately, communication skills become increasingly important. Staying connected involves sending messages, most of w hich are written. This means that your writing skills will constantly be on display. Those who can write clear and concise messages contribute to efficient operations and can expect to be rewarded. Mark the foIlowing statements True or False according to the information provided in the text. 1. This passage states the fact that the application of new electronic technologies is affecting the way people communicate. 2. By using e-mail , workers can communicate online instantaneously. 3. Businesspeople today need to develop their communication skills so as to use the Internet efficiently and effectively. 4. With high-speed and wireless Internet access, many workers can work at home. 5. Workers can work anytime and anywhere if they have a mobile phone and a wireless computer. 6. Hot desks provide the workers with warm workspaces. 7. In traditional offices, boomerang-shaped desks are used to save space. 8. Virtual team members can complete projects without meeting each other physically. 9. Only written messages can be sent through e-mail and instant messaging. 10. More and more employees work separately so as to display their writing skills. Part Two Short-Answer Questions (20 points) ADSwer the foIlowing questions based on what you have learned from the textbook. You should use complete sentences. 11. Define communication and explain its most critical factor. 12. When does persuasion become unethical? 13. Which factors will affect your choice as to which channel you would use to convey a message? 14. Why is it increasingly important for businesspeople to develop multicultural communication skills? 1433