Learning Objectives (cont.) You should learn to: -Define communication Explain the interpersonal communication process Describe the factors on which the different communication methods can be evaluated,and on what the choice of communication method depends Tell how nonverbal communication affects managers ©Prentice Hall,.2002 11-3Learning Objectives (cont.) You should learn to: – Define communication – Explain the interpersonal communication process – Describe the factors on which the different communication methods can be evaluated, and on what the choice of communication method depends – Tell how nonverbal communication affects managers © Prentice Hall, 2002 11-3