《运营管理》课程教学大纲 课程英文名称：Operations Management 课程类型：专业核心课 授课对象：硕士 先修课程：无 一、课程简介 运营管理是企业的主要职能管理之一，它的研究对象是企业（包括制造业与服务 业)的产品转换过程的管理。课程以企业生产运营系统管理为主线，介绍企业运营战 略、产品和服务设计、流程设计、运营计划、库存管理、精益管理、服务运作管理， 以及运营系统发展趋势。 Operations management is one of the core functions of a firm.It studies the management of the efficient transformation of inputs into outputs (including products and services).This course uses production system of a firm for the mainline.And it introduces concepts including (but being not limited to)operations strategy,design of product and service,process design,operations plan,inventory management,lean production management,service operations,and the developing trend of operations system to students. 二、课程目标 通过课程的学习，使学生对运作管理的理论和方法有比较全面的认识与了解，树 立卓越的运营管理是企业保持可持续竞争优势核心的观念，能够掌握设计和优化企业 运营系统的基本能力，具有运用现代运作管理理论与方法组织企业运作，为客户提供 满意产品的基本技能。学生还将在企业运营管理问题的发现、研究和提供解决方案的 能力上得到提升。 The basic purpose of this course is to provide students with a broad understanding and knowledge of theories and methods of operations management.It helps students to set up the concept that the excellent operation is the core for a firm to keep sustainable competitive advantage.Students can also master the basic abilities to design and optimize the operations system,use the modern theories and methods of operations management to operate a firm,《运营管理》课程教学大纲 课程英文名称：Operations Management 课程类型：专业核心课 授课对象：硕士 先修课程：无 一、课程简介 运营管理是企业的主要职能管理之一，它的研究对象是企业（包括制造业与服务 业）的产品转换过程的管理。课程以企业生产运营系统管理为主线，介绍企业运营战 略、产品和服务设计、流程设计、运营计划、库存管理、精益管理、服务运作管理， 以及运营系统发展趋势。 Operations management is one of the core functions of a firm. It studies the management of the efficient transformation of inputs into outputs (including products and services). This course uses production system of a firm for the mainline. And it introduces concepts including (but being not limited to) operations strategy, design of product and service, process design, operations plan, inventory management, lean production management, service operations, and the developing trend of operations system to students. 二、课程目标 通过课程的学习，使学生对运作管理的理论和方法有比较全面的认识与了解，树 立卓越的运营管理是企业保持可持续竞争优势核心的观念，能够掌握设计和优化企业 运营系统的基本能力，具有运用现代运作管理理论与方法组织企业运作，为客户提供 满意产品的基本技能。学生还将在企业运营管理问题的发现、研究和提供解决方案的 能力上得到提升。 The basic purpose of this course is to provide students with a broad understanding and knowledge of theories and methods of operations management. It helps students to set up the concept that the excellent operation is the core for a firm to keep sustainable competitive advantage. Students can also master the basic abilities to design and optimize the operations system, use the modern theories and methods of operations management to operate a firm