14-3 Groups Teams Impact Effectiveness Figure 14.1 Enhance Performance Increase G roups Responsiveness to customer and Gaining a Teams Competitive Increase Advantage an Innovation Increase Motivation Satisfaction " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 200014-3 Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 Groups & Teams Impact Effectiveness Groups and Teams Can... Enhance Performance Increase Responsiveness to customer Increase Innovation Increase Motivation & Satisfaction Gaining a Competitive Advantage Figure 14.1