14-4 Competitive advantage with Groups Teams Performance Enhancement: Make use of synergy Workers in a group have the opportunity to produce more or better output than separate workers a Members correct other s errors bring new ideas to bear a Managers should build groups with members of complimentary skills Responsive to Customers: Difficult to achieve given many constraints o Safety issues, regulations, costs e Cross-functional teams provide the wide variety of skills needed Teams consist of members of different departments " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 200014-4 Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 Competitive Advantage with Groups & Teams ◼ Performance Enhancement: Make use of synergy ◆ Workers in a group have the opportunity to produce more or better output than separate workers. ◼ Members correct other’s errors, bring new ideas to bear. ◼ Managers should build groups with members of complimentary skills. ◼ Responsive to Customers: Difficult to achieve given many constraints. ◆ Safety issues, regulations, costs. ◆ Cross-functional teams provide the wide variety of skills needed. ◼ Teams consist of members of different departments