Contemporary Issues (cont. Handling Employee Stress -What is Stress? a dynamic condition a person faces when confronted with an opportunity,constraint,or demand related to what s/he desires -outcome is perceived to be both uncertain and important -typically associated with constraints and demands stress is not necessarily bad potential stress becomes actual stress when: -outcome is both uncertain -outcome is important ©Prentice Hall,2002 13-22Contemporary Issues (cont.) Handling Employee Stress – What is Stress? • a dynamic condition a person faces when confronted with an opportunity, constraint, or demand related to what s/he desires – outcome is perceived to be both uncertain and important – typically associated with constraints and demands • stress is not necessarily bad • potential stress becomes actual stress when: – outcome is both uncertain – outcome is important © Prentice Hall, 2002 13-22