The Control Process(cont. Measuring (cont.) -How We Measure (cont.) statisticall reporis-numerical data are easy to visualize and effective for showing relationships -drawbacks-not all operations can be measured >important subjective factors may be ignored orall reporis-includes meetings,telephone calls -may be best way to control work in a virtual environment - technology permits creation of written record from oral report drawbacks-filtering of information ©Prentice Hall,2002 18-10The Control Process (cont.) Measuring (cont.) – How We Measure (cont.) • statistical reports - numerical data are easy to visualize and effective for showing relationships – drawbacks - not all operations can be measured »important subjective factors may be ignored • oral reports - includes meetings, telephone calls –may be best way to control work in a virtual environment – technology permits creation of written record from oral report – drawbacks - filtering of information © Prentice Hall, 2002 18-10