IT Project management Manage conflict In 1964 black and mouton delineated five basic modes for handling conflicts a Confrontation(面对) a Compromise(妥协 Smoothing(圆滑) Forcing(强制) a Withdrawal(撤退) Project Time Management 15Project Time Management 15 Manage Conflict ◼ In 1964 Black and Mouton delineated five basic modes for handling conflicts: ◼ Confrontation (面对) ◼ Compromise (妥协) ◼ Smoothing (圆滑) ◼ Forcing (强制) ◼ Withdrawal (撤退) IT Project Management