9-8 The Control process 3. Compare actual performance against chosen standards Managers must decide if performance actually deviates a Often, several problems combine creating low performance 4. Evaluate result and take corrective action a Perhaps the standards have been set too high a Workers may need additional training, or equipment This step is often hard since the environment is constantly changing " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 20009-8 Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 The Control Process 3. Compare actual performance against chosen standards. ◆ Managers must decide if performance actually deviates. ◼ Often, several problems combine creating low performance. 4. Evaluate result and take corrective action. ◼ Perhaps the standards have been set too high. ◼ Workers may need additional training, or equipment. ◆ This step is often hard since the environment is constantly changing