13-7 Empowerment oProcess of giving workers at all levels authority to make decisions and the responsibility for their outcomes Empowerment helps managers: Get workers involved in the decisions Increase worker commitment and motivation lo focus on other issues o Effective managers usually empower substantial authority to workers " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 200013-7 Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 Empowerment ⚫Process of giving workers at all levels authority to make decisions and the responsibility for their outcomes. Empowerment helps managers: Get workers involved in the decisions. ◼ Increase worker commitment and motivation. ◼ To focus on other issues. ⚫Effective managers usually empower substantial authority to workers