Lecture outline Introduction to queuing systems Conceptual representation of queuing systems Codes for queuing models Terminology and notation Little's Law and basic relationships Birth-and-death processes The M/M/1 queuing system State transition diagrams Steady-state probabilitiesLecture Outline • Introduction to queuing systems • Conceptual representation of queuing systems • Codes for queuing models • Terminology and notation • Little’s Law and basic relationships • Birth-and-death processes • The M/M/1 queuing system • State transition diagrams • Steady-state probabilities