You may need to pause the recording if you have to think before you speak. B. Draft a fax or e-mail to Orion Electronics, requesting the same information. When you have done this, compare your draft with the fax or e-mail in the answer key. 3 Sales and delivery Vocabulary Fill the gaps with suitable words from the list below. bill of exchange bill oflading bulky cash on delivery cash with order crates deadline inventory(US)/stock (GB) margin points of sales premium retail special delivery tender triplicate value added tax volume wholesale 1. The profit made on a product vary according to the volume of sales and there is not normally a fixed profit on the unit price 2. If you buy something by mail order it's normal to pay Cwo( rather than COD 3. What's the difference between a b/li and a 4. The price of this product (ie. in the shops) is f13.99, incl () -about 60% more than the price 5. As we have been carrying out a(n) control. there is a in processing orders We apologize for any inconvenience caused by this 6. As part of the consignment is very urgent, we'll be making a of two of the twenty you have ordered 7. We only supply one product of quality, Very consignments are shipped by sea. There is no for small orders 8. They submitted a in accordance with our instructions, but it arrived after the 6.4 What do they want to know? Reading Look at this extracts from correspondence. What does the writer want to know in cash case? The first is done for you as an example. Bearing in mind the difficulties you are having with obtaining components we were wondering whether we might expect delivery of the goods during the next two weeks or whether there is likely to be still further delay They want us let them know a. What difficulties we are having b. What components we are obtaining c. When the goods will be deliveredYou may need to pause the recording if you have to think before you speak. B. Draft a fax or e-mail to Orion Electronics, requesting the same information. When you have done this, compare your draft with the fax or e-mail in the answer key. 6.3 Sales and delivery Vocabulary Fill the gaps with suitable words from the list below. 1. The profit made on a product vary according to the volume of sales and there is not normally a fixed profit ________ on the unit price. 2. If you buy something by mail order it’s normal to pay CWO (______) rather than COD (_______). 3. What’s the difference between a B/L (_____) and a B/E (________)? 4. The _______ price of this product at the ________ (i.e. in the shops) is ₤13.99, incl. VAT (_______)-about 60% more than the _______ price. 5. As we have been carrying out a (n) _______control, there is a _______in processing orders. We apologize for any inconvenience caused by this ______. 6. As part of the consignment is very urgent, we’ll be making a ____of two of the twenty ________you have ordered. 7. We only supply _______one product of ______quality, Very ______consignments are shipped by sea. There is no _______for small orders. 8. They submitted a _____ in _____, in accordance with our instructions, but it arrived after the ______. 6.4 What do they want to know? Reading Look at this extracts from correspondence. What does the writer want to know in cash case? The first is done for you as an example. 1. They want us let them know … a. What difficulties we are having. b. What components we are obtaining c. When the goods will be delivered backlog bill of exchange bill of lading bulky cash on delivery cash with order crates deadline grade hold-up inventory (US) / stock (GB) margin points of sales premium retail special delivery surcharge tender triplicate value added tax volume wholesale Bearing in mind the difficulties you are having with obtaining components, we were wondering whether we might expect delivery of the goods during the next two weeks or whether there is likely to be still further delay