Making smart t choices Understanding value and risk in Government it investments Sharon S. Dawes Theresa A. pardo Stephanie Simon Anthony M. Cresswell Mark F. Lavigne David F Andersen Peter A. bloniarz Center for Technology in Government University at Albany, SUNY 187 Wolf Road Albany, NY 12205 Phone:(518)4423892 Fax:(518)442-3886 E-mail: info@ctg. albany. edu www.ctg.albany.edu Second edition April 2004 @2001 Center for Technology in Government The Center grants permission to reprint this document provided this cover page is includedMaking Smart IT Choices Understanding Value and Risk in Government IT Investments Sharon S. Dawes Theresa A. Pardo Stephanie Simon Anthony M. Cresswell Mark F. LaVigne David F. Andersen Peter A. Bloniarz Center for Technology in Government University at Albany, SUNY 187 Wolf Road Albany, NY 12205 Phone: (518) 442-3892 Fax: (518) 442-3886 E-mail: info@ctg.albany.edu www.ctg.albany.edu Second Edition April 2004 ©2001 Center for Technology in Government The Center grants permission to reprint this document provided this cover page is included