Table of contents Part One Introduction Chapter 1 7 The risks of iT innovation in government 8 Risks of it innovation 10 Public sector risks 12 How this guide can help Chapter 2 13 The analysis and evaluation process 15 Analysis is a group process 17 Phase 1. Understand the problem and its context 21 Phase 2. Identify and test soluti Phase 3. Evaluate and make smart choices Chapter 3 33 Preparing a business case 34 Essential elements of a business case 36 Problem statement 37 A mission or vision statement 38 Specific objectives 41 Performance and group process 42 Risks and ways to address them 43 A basic plan of work, timeline, and key milestones 44 Project management and staffing 45 Cost estimates and funding sources 47 Opposing arguments and responses Chaper 4 49 Presenting your business case 50 Identifying the audiences for your business case 52 Presenting your business case 54 Be prepared for all kinds of questionsTable of Contents Part One Introduction 1 Chapter 1. 7 The risks of IT innovation in government 8 Risks of IT innovation 10 Public sector risks 12 How this guide can help Chapter 2. 13 The analysis and evaluation process 15 Analysis is a group process 15 Techniques for acquiring needed information 17 Phase 1. Understand the problem and its context 21 Phase 2. Identify and test solutions 26 Phase 3. Evaluate and make smart choices Chapter 3. 33 Preparing a business case 34 Essential elements of a business case 36 Problem statement 37 A mission or vision statement 38 Specific objectives 39 Preferred approach 40 Expected benefits 41 Performance and group process 42 Risks and ways to address them 43 A basic plan of work, timeline, and key milestones 44 Project management and staffing 45 Cost estimates and funding sources 46 Alternatives considered 47 Opposing arguments and responses Chaper 4. 49 Presenting your business case 50 Identifying the audiences for your business case 52 Presenting your business case 54 Be prepared for all kinds of questions